VYNOVA PRIVACY NOTICE

1. Background to this notice

Vynova is a leading European manufacturer of chlor-alkali products and PVC resins, with a network of production sites in five countries.

Vynova takes the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy notice.

This privacy notice is intended to explain our privacy practices and covers the following areas:

  • Which personal information about you we may collect;
  • How we may use your personal information;
  • How we protect your personal data;
  • What your rights are;
  • How to contact us.

Our further contact details, as well as the contact details of our data protection officer and communication manager, can be found under section 11 of this notice.

Regardless of which personal data we process or when and how we process your personal data, we always abide by the following principles:

  • personal data are processed fairly and lawfully;
  • personal data are processed for specific purposes only;
  • personal data are adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed;
  • personal data are accurate and up-to-date;
  • personal data are not kept for longer than it is necessary;
  • personal data are processed in line with individuals’ rights;
  • personal data are kept safe and secure;
  • personal data are not transferred to other countries without adequate protection.


2. How do we receive and process your information?

We collect information about you from a variety of sources, including:

  • information we collect from you directly in the framework of the services you have requested from us;
  • information we collect about you when you visit our website or social media pages, receive our promotional email communications, use our services, or view our online advertisements.


3. Which data do we collect?

Which personal data we collect, depends on your specific situation or the specific services you request. We collect personal data of your representatives, employees and managers.

You may want to give us your name and contact information (phone number and/or email address) to communicate with you and/or to do business with us as a customer, a supplier or a business partner.

We also use cookies and other technologies to collect information when you visit our website or social media pages, receive our promotional email communications, view our online advertisements or promotions, or use other services.

The following are examples of information we may collect with these technologies:

  • browser type and language;
  • IP address;
  • webpages you view;
  • links you click;
  • emails you open.

Collecting information in this manner allows us to collect statistics about the usage and effectiveness of our website, personalise your experience and tailor our interactions with you.

Further information on data collection on our website and on plugins and tools are described in sections 13 and 14.


4. Why do we need your data?

We use the data we collect for the following purposes:

  1. to provide our services;
  2. to send communications, including promotional communications;
  3. statistical purposes and aggregate insights.

The information that we collect, either directly or indirectly, may be combined to help us improve its overall accuracy and completeness and to help us better tailor our interactions with you.

If you and/or your representatives, employees or managers no longer wish to receive such information, you and/or they can send a request to this effect by email at all times. Our contact details are mentioned under section 11.

You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each email you may receive. Our contact details are mentioned under section 11.

We do not deliver third party online advertisements on our websites but we advertise our products and services on others' websites like LinkedIn. Please familiarise yourself with those website operators' or network advertisers' privacy statements to understand their practices relating to advertising, including what type of information they may collect about your internet usage.


5. What are the reasons and legal basis for our processing?

Processing personal data must of course be done for legitimate reasons only.

We use and share your personal data based on your consent and this for the purposes mentioned in this notice. You and/or your representatives, employees or managers are at any time entitled to withdraw your consent. If you and/or your representatives, employees or managers wish to do so, please contact us.

Our contact details are mentioned under section 11 of this notice.

We also use your personal data to the extent that this is necessary for the performance of the contract you have concluded with us or in order to take steps at your request prior to entering into this contract.


6. With whom else do we share personal information?

We may share the above-mentioned data with service providers engaged by Vynova.

In case we share your information, we have undertaken technical, organisational and contractual measures to ensure that your personal information is exclusively processed for the purposes mentioned in this notice. We shall use only third parties providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet all legal requirements and ensure the protection of the rights of the data subject.

Only if we are required to do so by law, your personal information may be provided to supervisory agencies, fiscal authorities and investigative agencies.


7. Where do we process and store your data?

Personal data collected by us may be stored and processed in Belgium, or in any other country where our affiliates, subsidiaries or service providers maintain facilities.

We do not transfer personal data outside the European Economic Area.


8. How long do we keep your data?

We will retain your data for the period necessary to fulfil the purposes detailed in this notice. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


9. How do we secure your data?

Your personal information is treated as strictly confidential and we have taken the appropriate technical and organisational security measures. We implement reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorised access, use and disclosure. We also require that our processors protect such information from unauthorised access, use and disclosure.


10. What are your rights?

We adhere to the applicable European and national data protection laws, which include the following rights:

  • if the processing of personal data is based on your consent, you have a right to withdraw consent at any time for future processing;
  • you have a right to request from us access to and rectification of your personal data. You can send us a request using the contact details mentioned under section 11 of this notice;
  • you have a right to object to the processing of your personal data, including the right to object to direct marketing;
  • you have a right to restrict processing;
  • you have a right to lodge a complaint with a data protection authority;
  • you have a right to erasure, also known as ‘the right to be forgotten’. The broad principle underpinning this right is to enable you to request the deletion or removal of personal data when there is no compelling reason for its continued processing.

11. Any questions or complaints?

Should you have any questions about the processing of your personal data, about exercising your rights or about our privacy notice, please feel free to contact our Data Protection Officer: Marc Goorden or Group Communication Manager: Yannick Brusselmans.

The contact details are:
dpo@vynova-group.com

Vynova Belgium NV
Heilig Hartlaan 21
3980 Tessenderlo (Belgium)
+32 (0)13 612300

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can lodge a complaint with your national data protection authority.


12. How to deal with updates to this notice?

We may modify or amend this notice from time to time at our discretion. We encourage you to periodically review this notice to be informed about how we are protecting your information.


13. Data Collection on Our Website

Cookies

Some of our webpages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognise your browser when you visit the website at a later stage.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of our website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as a shopping cart) are stored pursuant to the applicable data protection laws. Vynova has a legitimate interest in the storage of cookies to ensure an optimised service provided free of technical errors. If other cookies (such as those used to analyse your surfing behaviour) are also stored, they will be treated separately in this privacy notice.


Server Log Files

Vynova automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version;
  • Operating system used;
  • Referrer URL;
  • Host name of the accessing computer;
  • Time of the server request;
  • IP address.

These data will not be combined with data from other sources.


Contact Forms

Should you send us questions via one of our online contact forms, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter into the contact form only with your consent. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide via the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.


Registration on our website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective website or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

To inform you about important changes such as those within the scope of our website or technical changes, we will use the email address specified during registration.

We will process the data provided during registration only based on your consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.


14. Plugins and Tools


Google Maps

Our website uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of our website has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website.

Further information about handling user data, can be found in the data protection declaration of Google at https://policies.google.com/privacy.